Terms and Conditions

These Terms and Conditions (the “Terms”) govern your access to and use of Kickwise, including our website, accounts, profiles, job and player opportunities, applications, messaging, employer tools and related services (together, the “Platform”).

Kickwise is operated by KICKWISE LTD, trading as Kickwise, a private limited company registered in England and Wales under company number 17430326, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“Kickwise”, “we”, “us” or “our”).

Our website is kickwise.net and our general contact address is info@kickwise.net.

Kickwise is intended only for users aged 18 or over. You must be at least 18 years old to create an account or use recruitment-related features of the Platform.

Kickwise has three user account types:

• Candidate — a person seeking non-playing employment, freelance, internship, volunteer or other professional opportunities in football;

• Player — a football player seeking playing opportunities or football-related employment opportunities; and

• Employer — a person acting on behalf of a club, company, federation, league, academy, charity, foundation or other organisation that wishes to publish or manage opportunities, receive applications or use employer recruitment tools.

You must select and use the account type that accurately reflects how you use the Platform. We may require additional information where necessary to verify eligibility, identity or authority to act for an organisation.

By creating an account, ticking an acceptance box, submitting an application, publishing or managing a listing, sending a recruitment-related message or otherwise using a feature that requires acceptance of these Terms, you confirm that you have read, understood and agree to be bound by these Terms.

These Terms create a legal agreement between you and KICKWISE LTD. If you do not agree to them, you must not use the relevant Platform services.

Where you use Kickwise on behalf of an Employer, you confirm that you have authority to bind that organisation to these Terms in relation to its use of the Platform.

Kickwise is a football-focused recruitment and career platform. Depending on the features available to your account, the Platform may enable users to:

• discover football-related employment and playing opportunities;

• create Candidate, Player or Employer profiles;

• publish and manage job or player opportunity listings;

• submit, receive and manage applications;

• communicate for legitimate recruitment purposes;

• save, shortlist or organise opportunities and profiles;

• redirect applicants to an Employer’s own website, applicant tracking system, email address or other external application channel;

• display Employer information and recruitment content; and

• use other recruitment, career and platform tools made available by Kickwise.

Features may change over time and not every feature is available in every country, language or account type.

Kickwise is primarily an independent football careers and recruitment platform. We are not a traditional recruitment agency retained to make hiring decisions, negotiate employment terms or represent users in recruitment negotiations. However, the legal classification of a service depends on the activity actually carried out, not only on how a platform describes itself.

Where a Kickwise service amounts to providing work-finding services within the meaning of the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003, KICKWISE LTD will comply with the mandatory requirements that apply to an employment agency for that activity.

Kickwise does not operate as an employment business merely by providing the Platform. We do not employ Candidates or Players in order to supply them temporarily to Employers, place them on our payroll for assignments, or undertake to pay wages for work performed for a third-party Employer unless a separate written arrangement expressly states otherwise.

Nothing in these Terms excludes or reduces a statutory right or regulatory obligation that cannot lawfully be excluded.

No fees to Candidates or Players for work-finding services. Kickwise does not charge Candidates or Players a fee for finding or trying to find them work through the Platform. We never charge Candidates or Players for work-finding services or for submitting a job application.

If Kickwise ever offers an optional service to a work-seeker that may lawfully be charged separately from work-finding services, it will be clearly optional and subject to the information, cancellation and other requirements imposed by applicable law.

Unless KICKWISE LTD is itself expressly named as the hiring organisation in a specific listing, Kickwise is not the Employer offering the role or opportunity. Any employment, engagement, playing, freelance, internship, volunteer or other relationship is formed directly between the relevant Candidate or Player and the Employer.

Kickwise does not determine salary, playing terms, employment benefits, working conditions, selection decisions or final contractual terms on behalf of third-party Employers.

Football agent services

Kickwise is not a FIFA-licensed football agent and does not provide football agent services.

In particular, Kickwise does not, on behalf of a Player or Employer:

• negotiate a player employment agreement, registration, deregistration or transfer;

• act as a representative in a football transaction;

• communicate or undertake preparatory activity on a party’s behalf with the purpose or intention of concluding a football transaction;

• enter into representation agreements; or

• charge or receive football-agent service fees for concluding a football transaction.

Direct communication between a Player and an Employer through the Platform remains communication between those users. Providing the technical means for users to discover each other, apply or communicate does not mean that Kickwise represents either party.

Where a transaction requires a licensed football agent or is subject to FIFA, a national association, league, competition or other football regulatory rules, the relevant users are responsible for obtaining properly licensed representation and complying with those rules. The Platform must not be used to circumvent football-agent licensing or representation requirements.

You must provide accurate, current and non-misleading account information and keep it reasonably up to date.

You are responsible for:

• maintaining the confidentiality and security of your login credentials;

• activity carried out through your account, except to the extent caused by a failure for which Kickwise is legally responsible;

• notifying us promptly if you believe your account has been accessed without permission; and

• cooperating with reasonable verification or security checks.

You must not impersonate another person or organisation, create an account using information you are not entitled to use, sell or transfer your account without permission, or use another user’s credentials.

Candidates are responsible for the accuracy, legality and completeness of the information they provide, including CVs, employment history, qualifications, certificates, portfolios, application answers and supporting documents.

Candidates must:

• apply in good faith for genuine opportunities;

• provide truthful information about their experience, qualifications, professional status and right to work where relevant;

• have the right to upload or share any document, image or other material submitted through the Platform;

• independently assess whether an opportunity is suitable; and

• complete any checks, documentation or onboarding required by the Employer or applicable law.

False identities, fabricated experience, forged qualifications or certificates, misleading claims and unauthorised use of another person’s materials are prohibited.

Players are subject to the Candidate responsibilities above where applicable and must also ensure that football-specific information is accurate, including playing history, current or former club information, position, level, eligibility, registration status, statistics, footage and other sporting information they choose to provide.

A Player must not claim to be free to sign, transfer or register with an Employer where contractual, registration, federation, league or other rules prevent this.

Kickwise does not verify a Player’s registration, contractual freedom, transfer status or sporting eligibility unless we expressly state that a specific item has been verified. Players and Employers must carry out their own checks before entering into any football-related agreement.

An Employer user must have authority to act for the organisation represented on the Platform. The Employer is responsible for the accuracy and lawfulness of its profile, listings, application requirements, communications and recruitment decisions.

If an Employer is itself a recruitment agency, consultancy or other intermediary acting for a hiring organisation, it must accurately describe that role and comply with any laws and regulatory requirements applicable to its own services.

Where an Employer Account is permitted to use an approved sub-company, academy, team, department or related-organisation identity, the account holder remains responsible for activity carried out through that identity and must be authorised to represent it.

Where Kickwise offers a confidential-employer or confidential-listing feature, the Employer must still disclose its true identity to Kickwise and provide any information required for legal, security or verification purposes. Confidential presentation must not be used to impersonate another organisation, mislead applicants, conceal an unlawful arrangement or avoid a disclosure required by law.

Employers must ensure that:

• opportunities are genuine and currently available when published;

• the identity of the hiring organisation is accurately represented;

• role descriptions, requirements, locations, working arrangements and application instructions are not misleading;

• recruitment is conducted in accordance with applicable employment, equality, immigration, safeguarding, wage, tax, health and safety and other laws;

• applications and user data are used only for legitimate recruitment purposes and handled in accordance with applicable data protection law; and

• the person publishing or managing a listing is authorised to do so.

Kickwise may ask an Employer to verify its identity, domain, organisation, authority or a particular opportunity and may refuse or remove a listing where satisfactory information is not provided.

Employers are responsible for supplying complete and accurate information about opportunities. Where required by law or reasonably requested by Kickwise, this may include:

• the Employer’s identity and the nature of its organisation or business;

• job title and type of work;

• expected duties and responsibilities;

• location and working model;

• expected start date and, where relevant, duration;

• working days and hours;

• salary, minimum remuneration, benefits and pay frequency where applicable;

• expenses payable by or to the Candidate or Player;

• notice periods where applicable;

• required experience, training, licences, qualifications or professional authorisations;

• known health and safety risks and measures taken to control them; and

• any legally required background, safeguarding or suitability checks.

A confidential listing may withhold the Employer's identity from public display only where Kickwise permits that feature. It does not remove the Employer's obligation to provide accurate identity and role information to Kickwise or to a Candidate or Player where disclosure is required by law.

Employers must promptly correct or withdraw a listing that becomes inaccurate, unavailable or materially misleading.

Kickwise may format, moderate or request clarification of a listing, but the Employer remains responsible for the underlying accuracy, legality and employment terms of the opportunity.

Employers must not publish or use Kickwise to apply unlawful discriminatory criteria to recruitment. Requirements relating to age, sex, race, nationality, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partnership status, or any other protected characteristic must comply with applicable law and must only be used where a lawful exception genuinely applies.

Kickwise may reject, edit, restrict or remove a listing that appears discriminatory, exclusionary or inconsistent with applicable law or our platform standards.

The Employer is responsible for correctly classifying every opportunity and for determining whether salary, wages, expenses, benefits, National Minimum Wage or other payments are legally required.

Calling a position a “volunteer”, “internship”, “work experience”, “trial”, “freelance” or similar arrangement does not by itself determine its legal status or remove the Employer’s obligations under employment or wage law.

Employers must clearly disclose where a role is unpaid or voluntary and must not use Kickwise to avoid minimum-wage, worker-status, tax or other mandatory obligations. Kickwise may request clarification or evidence and may reject or remove an opportunity where its status or legality is unclear.

This allocation of responsibility to the Employer does not remove any separate statutory duty that applies directly to Kickwise.

Candidates and Players are responsible for providing truthful information about their right to work, licences, qualifications and professional status. Employers are responsible for deciding whether a person is lawfully and appropriately eligible for the role and for completing any checks they are required to carry out.

Where Kickwise is required by applicable recruitment law to obtain, check or communicate particular information before introducing a work-seeker to an Employer, we may request documents or confirmations from either party and may delay or refuse an introduction until the required information is available.

Where work involves children, young people or vulnerable persons, the Employer remains responsible for its safeguarding arrangements, safer-recruitment processes, criminal-record checks and other legally required protections. Kickwise may also undertake or require checks where the law imposes a duty on us.

Kickwise does not provide immigration advice and does not guarantee that an Employer can sponsor a visa or that a Candidate or Player has a right to work in a particular country unless expressly confirmed by the relevant competent authority.

Some opportunities allow an application to be submitted through Kickwise. Others redirect users to an Employer’s website, applicant tracking system, email address or another external application method.

When a Candidate or Player submits an application through Kickwise, they instruct us to make the application information and materials they choose to submit available to the relevant Employer for the recruitment process, subject to our Privacy Policy.

Where you leave Kickwise to apply externally:

• the external service is controlled by the Employer or another third party;

• its own terms, privacy information and technical practices may apply; and

• Kickwise is not responsible for decisions, communications, security or processing that take place entirely on that external service, except where the law provides otherwise.

An “Apply” button, redirect or publication of an Employer’s application contact does not constitute an endorsement or guarantee by Kickwise.

Messaging and contact features may only be used for legitimate football career or recruitment purposes connected with the Platform.

You must not use them for spam, harassment, threats, abusive communications, mass unsolicited solicitation, unrelated advertising, phishing, fraud or unlawful data collection.

Employers must not pressure Candidates or Players to pay a recruitment fee to obtain a role through Kickwise. If a Candidate or Player is asked to pay a suspicious fee in connection with an opportunity found on Kickwise, they should report it to us.

Platform notifications may include application updates, messages, saved-item activity, support updates, policy notices and service announcements. Delivery is not guaranteed and users remain responsible for checking important recruitment communications directly.

Shortlisting, saving, matching, ranking, recommendation or similar tools are organisational or discovery features only. They do not guarantee suitability, selection, employment, a response or any particular outcome.

Any verification badge, domain check or Employer verification indicator means only that Kickwise has completed the particular check described for that feature. It is not a guarantee of an organisation’s financial condition, conduct, legitimacy in every respect or future behaviour.

A paid Featured or other visibility treatment is not a verification status. Paying for visibility cannot purchase, replace or guarantee a Verified indicator or any trust check carried out by Kickwise.

Users must exercise appropriate judgment before sharing sensitive information, travelling, signing a contract, making a payment or taking another significant step based on a Platform interaction.

Kickwise may display Platform content, including job listings and informational material, in multiple languages. We may translate or adapt Employer-provided content to improve accessibility and reach.

An Employer that submits a listing authorises Kickwise to translate, format and display that listing in supported languages. We will take reasonable care with translations, but automated or editorial translation may not reproduce every nuance of the source text.

Where a translated listing appears inconsistent with information supplied directly by the Employer, users should verify material employment terms with the Employer before relying on them. Employers remain responsible for ensuring that the underlying opportunity and the information they provide are accurate.

You retain ownership of content that you own and submit to the Platform. You are responsible for ensuring that you have all rights and permissions needed to provide it.

By submitting profile information, listings, logos, images, documents, videos or other content, you grant KICKWISE LTD a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, translate, adapt for technical display, publish and display that content to the extent reasonably necessary to operate, secure, improve and promote the relevant Platform feature or opportunity.

For Employer listings and Employer branding, this licence includes reasonable use of the organisation name, logo and listing content to display and promote the opportunity through Kickwise and Kickwise-operated communication or social channels. The licence ends when the relevant content is deleted from our active services, except for reasonable backup, legal, security and archival retention.

You must not submit content that infringes intellectual property, privacy, confidentiality, publicity, contractual or other rights of a third party.

The Kickwise name, logos, Platform design, user interface, software, databases, original editorial material, graphics and other proprietary Platform elements are owned by or licensed to KICKWISE LTD and are protected by applicable intellectual property laws.

Except as expressly permitted by law or by us in writing, you may not copy, reproduce, republish, sell, license, reverse engineer, create derivative services from or commercially exploit protected Kickwise materials.

Nothing in these Terms transfers ownership of Kickwise intellectual property to a user.

You must not:

• create fraudulent listings, profiles or applications;

• impersonate another person or organisation;

• upload malware or attempt unauthorised access;

• probe, scan or test Platform security without written permission;

• interfere with availability, performance or normal operation of the Platform;

• scrape, crawl, harvest, extract or reproduce Platform data through automated means without our prior written permission, except where such restriction is prohibited by law;

• build or populate a competing database using Platform data without permission;

• collect personal data from users for unrelated purposes;

• send spam or deceptive communications;

• use the Platform for unlawful, exploitative, abusive or fraudulent activity;

• use a payment method without the account holder's authority, conduct card-testing activity, manipulate checkout values, payment confirmations or credit balances, or otherwise interfere with payment controls;

• knowingly submit a false, dishonest or deliberately abusive chargeback or payment dispute; or

• attempt to circumvent account restrictions, security controls, payment controls or legal requirements.

A genuine billing complaint, refund request or good-faith payment dispute is not prohibited merely because you raise it. Payment disputes and chargebacks are handled in accordance with the Payment & Credit Policy.

We may use proportionate technical and organisational measures to detect and prevent prohibited activity.

Kickwise may integrate with or link to third-party services such as identity providers, analytics and security services, Stripe and other payment providers, Employer career sites, applicant tracking systems and communication tools.

A third-party service may be governed by its own terms, privacy information and technical rules. Where a payment or other feature is provided directly by a third party, that provider may process the relevant transaction or data under its own legal responsibilities.

We are not responsible for a third party's service merely because it is linked, embedded or accessible from Kickwise, although this does not affect any responsibility that applicable law places directly on KICKWISE LTD.

Kickwise does not guarantee:

• that a Candidate or Player will obtain employment, a playing contract, trial, interview or response;

• that an Employer will receive a particular number or quality of applications;

• that a user will be shortlisted or selected;

• the accuracy of every statement made by another user;

• the financial condition or future conduct of an Employer; or

• the commercial or sporting outcome of any recruitment process.

Recruitment decisions and contractual negotiations are made by the relevant users, not by Kickwise.

Information available through Kickwise is not legal, tax, immigration, employment-law, financial, medical or football-agent advice. Users should obtain appropriate independent professional advice where needed.

We aim to operate Kickwise reliably, but the Platform is provided subject to maintenance, updates, technical faults, security incidents, third-party dependencies and other events that may cause interruption.

We do not guarantee uninterrupted or error-free availability. We may modify, replace, restrict or discontinue features where reasonably necessary for security, legal compliance, product development or operational reasons.

Where a change materially affects rights attached to a paid Employer service, any applicable contractual or statutory rights remain governed by the Payment & Credit Policy and applicable law.

Certain Employer features are paid services, including Job Credit purchases and paid listing or visibility features made available through the Platform. Under the current Kickwise commercial model, these services are offered on a pay-as-you-go basis. Purchasing Job Credits does not create a recurring subscription unless a separate subscription product is expressly offered and accepted in the future.

Only eligible Employer Accounts may purchase Job Credits. Candidates and Players are not charged to submit applications or to receive work-finding services through Kickwise.

Payments may be processed by Stripe. Paid credits or features become available only after Kickwise receives successful payment confirmation. A pending, incomplete, declined, cancelled or reversed payment does not by itself create an entitlement to credits or a paid feature. The price, currency, quantity, tax treatment and material order details shown at checkout or immediately before confirmation apply to that transaction, subject always to mandatory law.

The Payment & Credit Policy forms part of the agreement for paid Employer services and governs matters including Job Credit use, publication periods, paid upgrades, promotions, payment processing, refunds, reversals, chargebacks, disputed payments, credit validity, account closure and payment-related adjustments. A good-faith payment dispute is not misconduct merely because it is raised; fraudulent or deliberately abusive payment activity may be treated as misuse in accordance with that Policy and these Terms.

Our Privacy Policy explains how KICKWISE LTD handles personal data, including billing, transaction, fraud-prevention and payment-related data. Our Cookie Policy explains the use of cookies and similar technologies. Stripe or another provider may also apply its own privacy information or service terms to the processing it performs directly.

For a specific purchase, transaction-specific information shown at checkout takes priority for the price, currency, credit quantity, tax and feature expressly shown for that order. The Payment & Credit Policy governs payment and credit matters more specifically; these Terms govern general Platform use. Mandatory law prevails in every case.

Acceptance of these Terms is separate from any consent that must be obtained independently under data protection or electronic communications law.

Please report suspected fraudulent listings, impersonation, suspicious recruitment fees, unlawful content, intellectual-property infringement, harassment, safeguarding concerns or other serious misuse to info@kickwise.net or through any reporting function made available on the Platform.

We may investigate reports, request supporting information, preserve relevant records, restrict content or accounts and cooperate with competent authorities where appropriate or legally required.

Submitting a report does not guarantee a particular enforcement outcome.

Kickwise may restrict content or suspend, limit or terminate an account where we reasonably believe this is necessary to:

• enforce these Terms or another applicable policy;

• prevent fraud, abuse, unlawful conduct or security threats;

• protect users, third parties or the Platform;

• comply with legal or regulatory obligations;

• investigate material complaints; or

• address non-payment, a reversed payment, payment fraud or misuse of a paid Employer service in accordance with the Payment & Credit Policy.

Where appropriate and legally permitted, we may give notice or an opportunity to correct a problem. Serious fraud, security abuse, impersonation or unlawful conduct may result in immediate action.

A genuine billing complaint, refund request or good-faith chargeback is not, by itself, a reason to label an account abusive. While a payment dispute is unresolved, we may temporarily reserve or restrict credits or paid features linked to that transaction where reasonably necessary and as described in the Payment & Credit Policy.

Users may stop using Kickwise and request account closure through available account or support channels. Certain records may be retained where required for legal, regulatory, fraud-prevention, security or legitimate record-keeping purposes as described in our Privacy Policy.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above and to the fullest extent permitted by law, KICKWISE LTD is not liable for indirect or consequential losses, or for loss of profit, revenue, business, anticipated savings, opportunity, reputation or data arising from the acts of another user, an Employer’s recruitment decision, an external website or service, or reliance on information that Kickwise did not originate and could not reasonably verify.

For an Employer acting in the course of business, KICKWISE LTD’s total aggregate liability arising out of or in connection with the Platform during any 12-month period will, to the extent permitted by law, not exceed the greater of GBP 100 and the total fees paid by that Employer to KICKWISE LTD for Platform services during the 12 months immediately preceding the event giving rise to the claim.

Nothing in this section affects mandatory rights available to an individual under applicable law.

To the extent permitted by law, an Employer acting in the course of business is responsible for losses, liabilities, claims and reasonable costs suffered by KICKWISE LTD as a direct result of the Employer’s unlawful listing, unauthorised use of third-party intellectual property, fraudulent instruction, material breach of these Terms or recruitment conduct that violates applicable law.

This section does not require an Employer to compensate Kickwise for losses caused by Kickwise’s own negligence, unlawful conduct or breach of these Terms.

We may update these Terms to reflect changes in law, regulation, Platform functionality, security requirements or our services.

For minor or administrative changes, we may publish the revised version with an updated version number or effective date. Where a change materially affects user rights or obligations, we may provide additional notice and require users to read and accept the new version before continuing to use affected services.

Your acceptance record may include the version accepted, date, time and other information reasonably required to demonstrate acceptance.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms, subject to any mandatory rule that gives an individual the right to bring or defend proceedings in another jurisdiction.

Before starting formal proceedings, we encourage users to contact us at info@kickwise.net so that the issue can be reviewed and, where possible, resolved informally.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect and the affected provision will be interpreted or limited to the minimum extent necessary to make it lawful where possible.

A failure or delay by Kickwise to enforce a right does not waive that right.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. KICKWISE LTD may transfer these Terms as part of a genuine corporate reorganisation, merger, acquisition or transfer of the Platform, provided this does not unlawfully reduce your rights.

These Terms, together with any policies expressly incorporated for a particular service, form the agreement governing your use of that service and do not create an employment relationship, partnership, joint venture or agency relationship between you and KICKWISE LTD beyond any status that applicable law independently imposes on our recruitment activities.

Kickwise may provide these Terms in several languages for accessibility. We aim for all language versions to communicate the same rights and obligations naturally and accurately.

To the extent permitted by mandatory law, the English version is the controlling version if an unavoidable inconsistency in meaning arises between translations. This does not remove any language or consumer right that applicable law requires us to provide.

Questions about these Terms, our recruitment services or legal notices can be sent to:

KICKWISE LTDTrading as: KickwiseCompany number: 17430326Registered in: England and WalesRegistered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United KingdomWebsite: kickwise.netEmail: info@kickwise.net