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Legal & Policies

Privacy Policy

This Privacy Policy explains how Kickwise collects, uses, stores, shares, and protects personal data when users browse the platform, create profiles, apply for roles, publish listings, use messaging tools, and contact support.

Last Updated: May 15, 2026

01

Introduction

Kickwise Football Solutions (“Kickwise”, “we”, “our”, or “us”) is committed to handling personal data transparently and responsibly.

This Privacy Policy describes how we process personal data when you visit, register for, or use the Kickwise platform and related services.

02

Categories of Information We Collect

Depending on how you use Kickwise, we may collect the following categories of information:

  • Account and identification details, such as name, email address, login information, role type, and account preferences.
  • Candidate and football player profile data, such as professional summary, work experience, education, qualifications, certificates, position details, preferred foot, transfer status, profile media, CVs, application notes, and other materials you choose to provide.
  • Employer and organization data, such as company or club information, recruiter/contact details, job listings, listing requirements, logos, and organization profile details.
  • Application and recruitment activity, such as submitted applications, application status updates, shortlist or saved-item interactions, and recruitment-related communications.
  • Support and contact data, such as messages sent through contact forms, support requests, ticket references, replies, and issue history.
  • Technical and usage data, such as IP address, browser/device information, session data, pages viewed, security logs, and analytics information where permitted.
  • Payment-related transaction metadata, such as purchase status, credit balance updates, and payment confirmation details received from payment providers. Kickwise does not store full payment card credentials.
03

How We Use Information

We use personal data to operate, secure, maintain, and improve Kickwise. This may include:

  • Creating and managing user accounts and profiles.
  • Displaying profiles, listings, and platform information in accordance with selected visibility settings and available features.
  • Processing job applications and enabling recruitment-related workflows.
  • Providing messaging, notifications, saved-item and shortlist features.
  • Responding to contact requests, support tickets, and platform inquiries.
  • Processing employer purchases, credits, and paid-feature access.
  • Preventing fraud, abuse, unauthorized access, and security incidents.
  • Analyzing platform performance and improving usability, where permitted.
  • Complying with legal obligations and protecting the rights, safety, and integrity of Kickwise, users, and third parties.
04

Legal Bases and Processing Grounds

Where applicable, we process personal data on one or more lawful grounds, which may include performance of a contract, legitimate interests, compliance with legal obligations, consent, and other grounds recognized under applicable data protection laws.

The specific ground may vary depending on the type of processing, your relationship with Kickwise, and the jurisdiction that applies.

05

How Information May Be Shared

We do not sell personal data. We may share information only where necessary for platform operation, user-requested workflows, legal compliance, or legitimate service needs.

  • With employers or organizations when a candidate or football player applies for an opportunity or otherwise makes information available through the platform.
  • With candidates or football players where employer communications or role-related workflows require it.
  • With service providers supporting hosting, infrastructure, email delivery, analytics, security, payment processing, and customer support functions.
  • With authorities, regulators, courts, or other parties where disclosure is required by law or necessary to protect legal rights, safety, or platform integrity.
  • In connection with a corporate transaction, restructuring, merger, financing, or transfer of business assets, subject to appropriate safeguards where required.
06

International Data Transfers

Kickwise may rely on service providers or infrastructure located in different countries. Where personal data is transferred across borders, we aim to use safeguards and mechanisms required by applicable data protection law.

07

Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including account management, legal compliance, dispute resolution, security, and enforcement of agreements.

Retention periods may differ by data category. For example, account data, application records, support history, transaction metadata, and security logs may be kept for different periods depending on operational and legal needs.

08

Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.

  • Access controls and authentication practices.
  • Security monitoring and abuse prevention measures.
  • Protected hosting, encrypted transmission where appropriate, and restricted administrative access.

Security matters. No digital platform can guarantee absolute security. Users should also protect their passwords, devices, and account access.

09

Your Rights

Depending on applicable law and your location, you may have rights regarding your personal data, including rights to access, correction, deletion, restriction, objection, portability, information about processing, and withdrawal of consent where consent is the legal basis.

You may also have the right to submit a request to the relevant data protection authority where applicable.

  • Request access to personal data held about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of data where legal conditions are met.
  • Object to or request restriction of certain processing activities.
  • Request portability of certain data where applicable.
  • Withdraw consent for consent-based processing without affecting prior lawful processing.
10

Cookies and Similar Technologies

Kickwise may use cookies and similar technologies for core functionality, security, preference storage, and analytics where permitted. More detail is available in the Cookie Policy.

11

Children and Authorized Use

Kickwise is intended for professional and recruitment-related use. Where a user is not legally able to enter into binding arrangements independently, use of the platform must occur only with any authorization required by applicable law.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on the platform with a revised “Last Updated” date.

13

Contact

If you have any questions about this Privacy Policy, please contact us at:

Your data, your rights. We protect your information with transparency and integrity — never compromising on security or trust.